ADACAP - UX Case Study - UI Design

ADACAP - UX Case Study - UI Design

Industry

Industry

Industry

FinTech

FinTech

FinTech

Client

Client

Client

Userdata

Userdata

Userdata

Service

Service

Service

UIUX Design

UIUX Design

UIUX Design

Date

Date

Date

2024

2024

2024

Overview

Overview

ADACAP is a personal financial management platform designed to help users track income, expenses, assets, liabilities and tax obligations in one unified dashboard. The platform transforms raw financial transactions into meaningful insights, enabling users to understand spending patterns, optimize tax strategies, and evaluate overall financial health.

ADACAP is a personal financial management platform designed to help users track income, expenses, assets, liabilities and tax obligations in one unified dashboard. The platform transforms raw financial transactions into meaningful insights, enabling users to understand spending patterns, optimize tax strategies, and evaluate overall financial health.

ADACAP is a personal financial management platform designed to help users track income, expenses, assets, liabilities and tax obligations in one unified dashboard. The platform transforms raw financial transactions into meaningful insights, enabling users to understand spending patterns, optimize tax strategies, and evaluate overall financial health.

Responsibilities

Responsibilities

  • Product Strategy & UX Architecture

  • End-to-End UI/UX Design

  • Dashboard Layout & Visual Data Representation

  • Component Library & Design System

  • User Journey & Information Architecture

  • Usability Testing & Iteration

Project Duration

Project Duration

2023

2023

2023

Project Goals

Project Goals

  • Design a dashboard that provides a high-level financial overview while allowing drill-down into detailed transactions.

  • Create a clean visualization system for income, expenses, assets, liabilities, and tax reporting.

  • Improve user clarity when verifying financial statements against bank records.

  • Support advanced financial decision-making with analytics such as projections, capital ratio, and exemption breakdowns.

Our Process

Our Process

  1. Discovery & Requirement Alignment Defined financial tracking workflows and user reporting needs.

  1. User Research & Persona Development Conducted interviews and analyzed behavioral patterns.

  1. Wireframing & Low-Fidelity Exploration Mapped user journeys and early dashboard layouts.

  1. Visual UI Design & Design System Built component library, typography, color tokens, and chart styles.

  1. Prototyping & Usability Testing Tested comprehension, readability, navigation ease, and interaction behavior.

  1. Final Design & Handoff Delivered responsive final designs with documentation.

User Research: Summary

User Research: Summary

Research consisted of interviews with financially active users including high-income professionals, business owners, and individuals managing multiple bank accounts or investments. Key findings highlighted frustration with fragmented financial sources, difficulty validating transactions, and limited visibility into real spending impact.

Research consisted of interviews with financially active users including high-income professionals, business owners, and individuals managing multiple bank accounts or investments. Key findings highlighted frustration with fragmented financial sources, difficulty validating transactions, and limited visibility into real spending impact.

Research consisted of interviews with financially active users including high-income professionals, business owners, and individuals managing multiple bank accounts or investments. Key findings highlighted frustration with fragmented financial sources, difficulty validating transactions, and limited visibility into real spending impact.

Research Goals

Research Goals

  • Understand how users currently monitor spending and investments.

  • Identify pain points in reconciling digital banking transactions.

  • Evaluate how users define “financial clarity” and “control.”

  • Determine metrics users rely on for long-term planning.

Product Users

Product Users

  • High-income professionals with multiple financial sources.

  • Investors managing assets & liabilities.

  • Small business owners.

  • Users who rely heavily on multiple bank cards.

  • Budget-aware individuals who want transparent spending tracking.

User Needs

User Needs

  • A unified platform to track all financial categories in one place.

  • Clear breakdown of expenses by category and month.

  • Ability to verify transactions directly with bank statements.

  • Insights on tax obligations and exemptions.

  • Visual summaries instead of raw spreadsheets.

  • Accuracy and trustworthiness of data sources.

Our Persona

Our Persona

man in blue dress shirt and green and white plaid skirt
Daniel Rahman

Age: 42

Education: Master’s Degree in Finance from the University of Malaya

Location: Kuala Lumpur, Malaysia

Job: Senior Consultant & Investor

Family: Married with two children

Goals:
  • Gain a complete view of personal finances

  • Track multiple income streams & investments

  • Minimize taxable income and plan strategically

  • Maintain records across multiple bank accounts

Frustrations:
  • Manual effort required to reconcile transactions

  • Bank apps provide fragmented views

  • Lack of forecasting or analytical insights

  • Hard to see long-term financial trends

Alexander Lukas

Banker

Age: 48

Education: Accounting Bachelor

Location: London, United Kingdom

Job: Banker

Family: Wife - Son

Goals:
  • He wants to find a service or place where he can enjoy with his family all in one place.

  • He needs an honest person to guide him on his trip

  • He wants to manage his trip on his own.

Frustrations:
  • Sometimes he wastes his time searching online for information about place in Malaysia.

  • He has a negative history with tourism companies.

  • He doesn’t use many apps he prefers to use one app only that include everything.

  • He lacks a bank account to windrow money from any ATM machine.

“ It’s our first time in Malaysia and I have been facing some difficulties in finding popular apps that can help me discover new place or services here. The apps in Malaysia are completely different from those in my home country, which i noticed within the first week of my arrival

User Pain Points

User Pain Points

  • Financial information is fragmented across multiple banks and platforms.

  • Hard to verify and reconcile transactions without manual effort.

  • Existing apps lack advanced insights, forecasting, and analytics.

  • Expense categories are often inaccurate, affecting budgeting clarity.

  • Limited visibility into tax impact and exemptions.

  • Visualizations are basic and don’t support deeper decision-making.

  • No unified dashboard combining income, expenses, assets, liabilities, and tax data.

Hi-Fi

Hi-Fi